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  • Home
  • Important information for customers!
News
Important information for customers!
18 May

Dear customers,

We would like to inform you that JSC "PIRAEUS BANK ICB" will suspend the issuance of new TOKEN RSAs from June 1, 2022 when providing services through remote service channels. In the future, in order to authenticate, the bank offers its customers to use OTP password (temporary secure PIN-code), which will be sent to you via SMS.

Please note that previously issued TOKEN RSA will not be canceled and will remain in effect until their deadline.

For more detailed information, please contact  the  bank’s  contact center : 0 800 30 888 0.

See also
Press center
News ATTENTION! IMPORTANT INFORMATION

Dear clients!

 

...

11 August

News Update on the newly established restrictions on hryvnia card transactions and accounts, carried out abroad

Dear customer,

 

...

05 August

News ATTENTION! Important information

Dear clients!

...

24 June

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Update on the newly established restrictions on hryvnia card transactions and accounts, carried out abroad

Dear customer,

On July 21st, 2022, the National Bank of Ukraine introduced changes on the transactions and operations carried out abroad (outside of the territory of Ukraine) on Hryvnia (UAH) cards and accounts. Those new limitations are only related to operations, carried out abroad from UAH cards and accounts, whilst foreign currency cards and accounts have not been impacted from those restrictions. In detail:

  • For cash withdrawal abroad from UAH cards:

    UAH12.500 equivalent in foreign currency per 7 days from the first time of withdrawal. The limit is not calculated cumulatively.

  • For purchases abroad from UAH cards:

    UAH80.000 equivalent per calendar month for transactions at POS terminals (physical presence of card or NFC technology on phone), purchases on the internet secured by full 3DSecure* and recurring payments**.

    UAH20.000 equivalent per calendar month for the rest type of online transactions.

 More info
Head office of Piraeus Bank in Ukraine
Address: Ukraine, 04119, Kyiv, st. Biloruska, 11
Phone: +38 (044) 495-88-88, +38 (044) 593-75-29
Email: info@piraeusbank.ua
Press Office
Phone: +38 (044) 495-88-88
E-mail: press@piraeusbank.ua
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