Menu
Home
Personal
Business
Home
About bank
Press office
Financial Statements & Other Information Personal data protection
Compliance
Financial monitoring
Deposit Guarantee Fund Career Deposit calculator Find us Contact us Exchange rate for payment card transactions Bank Real Estate Online banking Operations on the interbank market
Personal
Become a client
Payment cards
Savings
Money transfers
Individual safe boxes Depository activities Securities management Insurance Correspondent banks
Business
Become a client
Lending
Deposit business programs
Documentary operations
Tariff packages and cash & settlement services Depository activities Securities management Salary projects Corporate cards
Press office
News Press office Archive
Compliance
Fatca Reports of employee misconduct
Financial monitoring
Ідентифікація клієнтів
Payment cards
WINcard with cashback Visa Platinum For Platinum IT specialists For Gold IT professionals For sailors Platinum For sailors Gold For sailors Classic VISA Gold card Business Virtual Payroll Pension Social Visa Classic
Savings
In UAH
In US dollars
In euros
In foreign currency
Money transfers
Bank transfers MoneyGram money transfers Transfer cash to MONEGO card Western Union money transfers
Lending
Available loans "5-7-9%" Credit line for working capital replenishment Unsecured Overdraft Loan secured by a deposit Financial support of agricultural business
Deposit business programs
"Business +" savings account Standard deposit Treasury Deposit
Documentary operations
Avalization of bills Bank guarantees Documentary COLLECTION Letters of credit
In UAH
European Deposit Deposit "European with replenishment" in UAH "Instant" deposit in hryvnia
In US dollars
European deposit USD Deposit "European with replenishment" USD
In euros
European deposit EUR European deposit with replenishment in in EUR
Menu
EN
Contact us
Find us
Web call
Internet banking
  • Home
  • Piraeus Bank Enhances clients’ possibilities to communicate directly with the bank’s Contact Center
News
Piraeus Bank Enhances clients’ possibilities to communicate directly with the bank’s Contact Center
10 November

Piraeus Bank, due to the upcoming changes on the unavailability of Skype connect, enhances clients’ possibilities to communicate directly with the bank’s Contact Center through the bank’s official website.

Following the principle of providing the best service to our clients, Piraeus Bank  developed this additional service to make sure that, regardless on which  country our clients are located in, we can always stay in touch with them.

Having analyzed previous services and aiming at making such services more user friendly, from now on the WEBCall service will be yet another channel of communication between the Contact Center operators and clients abroad. No software needs to be downloaded; just come to the Piraeus Bank official website, follow the link, click the “Call” icon and wait for your call to be answered.

Regardless to which country you are in, or time of day, if you have an Internet connection, you can contact us directly and receive our advices on a 24/7 basis.                                                                                                                                                                                                                                
We look forward to hearing from you and would like to remind you that our multilingual client support is at your service 24/7, through more than one communication channel:

  • 0-800-30-888-0 - toll-free calls within Ukraine
  • +38 (044) 495-88-90 - calls from abroad
  • fill out the feedback form
  • send us an e-mail: info@piraeusbank.ua
  • contact us via WEBCall (available from systems based on iOS, Android, Windows and Linux).

Keep in touch,
Your Piraeus Bank

See also
Press center
News ATTENTION! IMPORTANT INFORMATION

Dear clients!

 

...

11 August

News Update on the newly established restrictions on hryvnia card transactions and accounts, carried out abroad

Dear customer,

 

...

05 August

News ATTENTION! Important information

Dear clients!

...

24 June

Send us your CV
Welcome to our team
Your contacts
Name
Last name
Phone
City
Message Text
PDF|DOC|DOCX Limit — 2МБ
Submit
Thanks for submitting your request!
We will call you at the next hour
Oops!
Something went wrong!
Update on the newly established restrictions on hryvnia card transactions and accounts, carried out abroad

Dear customer,

On July 21st, 2022, the National Bank of Ukraine introduced changes on the transactions and operations carried out abroad (outside of the territory of Ukraine) on Hryvnia (UAH) cards and accounts. Those new limitations are only related to operations, carried out abroad from UAH cards and accounts, whilst foreign currency cards and accounts have not been impacted from those restrictions. In detail:

  • For cash withdrawal abroad from UAH cards:

    UAH12.500 equivalent in foreign currency per 7 days from the first time of withdrawal. The limit is not calculated cumulatively.

  • For purchases abroad from UAH cards:

    UAH80.000 equivalent per calendar month for transactions at POS terminals (physical presence of card or NFC technology on phone), purchases on the internet secured by full 3DSecure* and recurring payments**.

    UAH20.000 equivalent per calendar month for the rest type of online transactions.

 More info
Head office of Piraeus Bank in Ukraine
Address: Ukraine, 04119, Kyiv, st. Biloruska, 11
Phone: +38 (044) 495-88-88, +38 (044) 593-75-29
Email: info@piraeusbank.ua
Press Office
Phone: +38 (044) 495-88-88
E-mail: press@piraeusbank.ua
 To the contacts page